Issue:
I’m experiencing audio issues whenever the device is playing audio regardless of the device it’s connected to or the application it’s running. The audio sounds choppy and is inconsistent. It makes developing and using the Nreal Light unbearable whenever audio is played.
Hi, really sorry for the uncomfortable experience that our product brought to you. I have passed this info to our after-sales team. Please contact our after_sales@nreal.ai and they can help you with this issue. By the way, please also attach this picture to your mail, then we can locate you. Thanks for your understanding and sorry for the experience again.