@XREAL-dev @XREAL
Is there windows support for the Xreal light now that the xreal air 2 ultras are out they both have 6Dof and i guess the software for the xreal airs 2 ultras is kinda based on the lights. as an early adopter for the lights i feel like you guys are spitting on my face by not supporting a 4 year old product (that is not that old) that i spend 700 dollars on just for it to be completely unusable on windows nebula from the get go (2 years from launch which is rediculous not to support a 2 year old product), and saying i can use the glasses like a monitor is a fucking insult because i paid for 6Dof i should be able to use them, i paid 700 dollars because i BELIEVED in this company when it was a startup just for it a year later SPIT on my face. I understand the light had low sales which is even more hurtful because this means that i (and many early adapters i believe) BELIEVED IN YOU when not many people would, at least make it open source for light users or make it be able to flash the xreal air 2 ultras firmware unto the lights and let us figure out the rest, it’s really shitty to cut off a product like this.
On another note if you supported development from the start on windows with the lights you already would’ve had apps that support 6dof and would be able to refine the software based on input from users and devs and now that you will sell your flagship product you couldve had a lot more progress done and more encouragement for costumers to spend 700 dollars on a product that is still not finished and polished
Please please do the right thing and respect the people who first believed in you. i still love your product but I’m just very hurt and disappointed to being treated like shit when i believed in you. when i bought the lights i was still a student and blew half the money i had saved because again i BELIEVED this would be a great thing just to find myself being spit on the face.
They’ve never really made anything better with the SDK either. They’ve added things, but not fixed the fundamental issues. They aren’t really helpful on these forums, and they’ve proven time and time again that they don’t care about the people that want to develop for their hardware.
Some of us don’t want to use these things as a ‘big screen’, we want to develop innovative apps
Hi, sorry for the experience that we brought to you. We are iterating the SDK with more useful and stable features. But could you please give me more details about the ‘not fixed the fundamental issues’ you mentioned? Thanks in advance.
Hi antonnikitin.
We deeply apologize for the current lack of support for Light glasses on both Windows and Mac platforms. As you may know, Nebula for Mac was launched in the latter half of 2022, Nebula for Windows was released in 2023, while Light glasses debuted in 2017, resulting in a significant time gap. Our decision to prioritize adapting to new software platforms is based on considerations such as hardware lifecycle and market research data. Additionally, we understand the demand from Light users to utilize Nebula for both Mac and Windows, and we are actively working on adapting for Light. However, due to the substantial differences in hardware and firmware design between Light and current software mechanisms, more time is needed to accomplish this task.
Image tracking has alway been awful, plane detection not much better, to name but a few things. You just have to look on this forum or the discord to see people asking the same things over and over.
And for the people and clients that invested in the Lights and Dev Kits, we’re locked out of any future SDKs now as they aren’t compatible. So for us, yes features have been added, but things that were in the SDK at the start have never been made more reliable or accurate, and we still find ourselves looking for 3rd party solutions
i think that the date is a little off man, the devs were shown and distributed in 2019 and the lights were started selling in 2020then the air line started in 2021 and nebula for windows debuted in 2023 it is CRAZY to support a 3 year old product but not a 4 year old one which btw for some time was sold at a higher price than the airs because it has MORE FEATURES like 6DoF or a greater angle of view. and also it is an insult to early adopters who blew off 700 dollars for a product you guys arent even making the effort to support because as i remind you its been 4-5 years. Xreal is a great hardware company but a really crappy software developer, because its been quite some time and nebula is still on beta, i would be INFINITELY better if xreal lets go and just makes their software opensource which will attaract more and more costumers, either that or greatly expand their software department because right now its evident that where they are lacking. Meanwhile, f you know anything that can make work the lights on windows it would be a huge huge help . thanks
yeah feeling you on the open source move, ive just bought into a pair of lights as i got them relatively cheaply and can hopefully get them and an s21 for less the lights original rrp i bought into it after seeing that although the ultra is out and that the lights can be used to develop for the ultra and i thought yep its time to buy in i went with the lights as personally i prefer them having the rgb camera than not however after doing my research i have to say xreal really do need to get with supporting the developers and as for making any new glasses for the next 5 years id say dont bother get light and ultra flashing some leg and focus on the sdk the nebula eco system and ensuring older devices are kept and viable as developer platforms. i believe if they dont want to open source the software which they likely wont then they need to use this xr incubation period to focus on developers and what we can bring rather than what amounts to a side grade better screens nice but not a deal maker more ergonomic and lightweight also not a deal maker self dimming cutting edge lens b locks again nice touch but not a deal maker either. ultra is cool dont get me wrong and for new comers who cant obtain a pair of lights anywhere ultra is your only viable way in for less than 1500 including compatible phone (which is still not nor has ever been clear in any sense of the word clear) im with you 100% on them open sourcing would bring in a lot more talent however i personally dont think (unless we have a major breakthrough) that full ordinary glasses form factor ar devices will hit the mainstream until 2030 at least xreal have a really good position in the market but seem to be wasting it developing new devices for a practically non existent software eco system where xreal is going wrong is (and you can show this to the ceo as they really could do with reading this) by releasing a sidegrade product without really fleshing out the software ive wanted xreal light since day dot but couldnt justify them recently they came into my benefits dwelling financial range and i was looking at ultra and light after my research i had decided to leave ultra be as the situation with the light didnt instill hope i did however jump on a brand new boxed and sealed pair of light from germany for 250 plus import and taxes the reason i bought in and now plan to develop for xreal devices and the reason i did was because the light can be used to develop for the ultra and air 1 and 2 and 2 pro i believe this is a smart play if it was intentional rather than an after thought this approach to not killing devices in favour of newer models is exactly what xreal need to do the other thing they need to do is work on refiring the light as a cheaper model if possible xreal would do well to ensure that all legacy devices that rely on the sdk continue to support all the older devices at least until there is a sdk rewrite from ground up cuz of a new approach if xreal were smart they wouldnt bother making any more 6dof devices or sidegrades and should focus on securing supply lines or replacement/alternative parts with which to continue production of all the devices in the range if xreal did that not only could they then focus their efforts at getting wider device compatibility they could also develop a range of glasses from air 1 and light to air 2 pro and ultra and then whatever there future iteration will be what xreal yes you mr mrs ceo needs to realise is that the money isnt made in hardware sales its software sales that make or break a device just look at the now pos magic leap 1 whos future use will depend on whether a hacker can be bothered or is even able to hack it back to life if xreal secure the supply line for light ultra airs so as to produce air 1 and lights cheaper then ultras and air 2 as the flagship if xreal realise how much in infancy xr is and work on building a compatible device range encompassing all models new and old then if they release another headset in 2028/9 that has been focused on for 4/5 years and a dedicated team of developers that not only develop functional device apps but that has at least one member of the team to answer us developers if xreal stick to the hardware as the main stay ignoring the fact they are one of only 2 AR dedicated devices that actually have a range magic leap shot themselves in the foot with ml1 and it looks like xreal flopped the light completely but support for light in the sdk and air 1 gives me hope that xreal will realise what they need to do is focus on securing the range they have now and develop the software and the developer comunity to be world class then drop a new system 2028/2029 and rerelease all previous models all reworked to be built for as cheaply as possible from same or alternative like for like replacements if xreal do this they will be poised for 2030 when i believe it will be the boom time for xr as it stands now xreal have the coolest range that looks anything like viable streetwear and are well poised if they focus on all new and old devices as a concurent congruent family rather than killing perfectly good hardware sure ultra is better than light in all except one thing rgb camera depth mesh with rgb camera you have head mounted 3d scanning with textures couple the phones camera and mr space you have a very powerful 3d scanner on your face and to finish off if you want to make a giant leap forwards for developers intergrate the wolvic browser which i believe is free and open source incorporate that to work in mr spaces and not just air cast and you have full webxr capability i dont know how the wolvic browser is made but im sure one of your clever clogs could cook something up given a bit of time and some money keeping web xr closed to business customers only is not really a smart move for devices that lack software and developer support incorporate wolvic and let us at least have webxr development (which is my main planned move developing for xreal will be a hobby thing as i want to move away from unity and lastly XREAL YOU GOTTA SUPPORT GODOT I BELIEVE YOU ARE A CHINESE COMPANY IF I WERE YOU ID BE FUTURE PROOFING MYSELF AGAINST THESE TRADEWARS AND IF NOT AS MY MAIN DEVELOPMENT ROUTE DEFINETLY AS A SECONDARY AND UNSTOPABLE DUE TO DEVELOPING AN OPEN SOURCE SDK PLEASE IF ANYONE WITH ANY CLOUT READS THIS PLEASE PLEASE PLEASE OFFER US GODOT ENGINE SUPPORT IF NOT FOR US INDIE DEVS WHO WISH TO LEAVE UNITY THEN TO PROTECT YOURSELF AGAINST US TRADE RUBBISH LIKE THEY DID TO HUAWAWEI JUST BECAUSE THEY WERE COMPETEING WITH APPLE DONT MISS THE OPERTUNITY TO BE THE FIRST TO HAVE A RANGE OF FULLY SUPPORTED DEVICES AND PLEASE PUT MORE EFFORT INTO HELPING DEVS AND PLEASE SUPPORT GODOT BEFORE UNREAL FOR YOUR OWN SAKE THEY CHOP CHINA OFF FROM UNITY OR UNREAL XREAL IS DEAD PUT A SMALL TEAM INTO GODOT SDK JUST IN CASE THE AMERICANS WANT TO BLOCK YOU CUZ RIGHT NOW YOU ARE THE CHEAPEST IN THE MARKET THE COOLEST AND CLOSEST TO STREETWEAR LOOKING AND YOU HAVE A FAMILY OR RANGE OF DEVICES FOCUS ON DEVELOPING WHAT YOU HAVE DEVICE WISE HOW TO MAKE CHEAPER AND PUT THEM ON SALE AS A RANGE AIR 1 TO ULTRA AND WHATEVER COMES 2028/29 IF YOU FOCUZ ON SUPPLY CHAIN FOR OLDER DEVICES AND DEVELOPING AS A RANGE RATHER THAN AS SUCCESSORS AND 100% GET BEHIND US WHO WANT TO DEVELOP BY TODAYS STANDARDS YOU ARE LACKING IN MANY RESPECTS NO DEDICATED 6DOF CONTROLLERS NO WEBXR DEVELOPMENT CAPABILITY EXCEPT FOR BUSINESS CUTOMERS NO OPENXR AND NO STEAM VR SUPPORT SO I WONT BE USING BLENDER XR 2.83 WITH MY NREAL UNLESS I CAN USE ALVR AND BUY SOME 3RD PARTY 6DOF CONTROLLERS WHICH FOR MY DEVELOPMENT STUDIO I WOULD ACTUALLY BUY IF I COULD USE STEAM VR WITH XREAL DEVICES COME ON XREAL DONT GET CAUGHT UP ON THE HYPE DONT TRY TO COMPETE WITH APPLE MAGIC LEAP OR EVEN META YOU NEED TO SET YOUR OWN MARK AS IT STANDS ME JUST JOINING THE PARTY AND UMMING AND ARRING IF I SHOULD ILL TELL YOU IF I HAD NO OPTION BUT TO BUY ULTRA TO DEVELOP YOU WOULD HAVE LOST A DEVELOPER TO ZAPBOX ON IPHONE RIGHT NOW IM WILLING TO ROLE WITH YOU GUYS QUESTION IS ARE YOU WILLING TO ROLE WITH US OR ARE WE OVER WHEN THE WALLET CLOSES TRUTH IS THE MONEY IS IN SOFTWARE SALES NOT HEADSET SALES
Thank you for sharing your detailed thoughts and suggestions. I’ve carefully reviewed each point, and I will seriously consider them with the team.
In particular, your feedback on WebXR capabilities resonates with us, and I’ll be gathering input from the community on Discord to understand the demand better. I’ll make sure to pass on these insights to our product team.
Regarding compatibility with older products, we recognize its importance and will discuss it with our leadership as well.
Thank you for your support and valuable input!