How to fix encryption unsuccessful computing unit?

General
1

how to fix encryption unsuccessful computing unit?
14985081336574
thank you !

2

Hi, developer. Could you please tell me if you tried to reboot the computing unit and reconnect it to the PC by Scrcpy? Please try to do so before resetting.
Also, is this unit a completely new one?

3

thanks
I tried again but it didn’t work

4

Thanks for the info. So you cannot do any operation on Scrcpy or in glass? If so, please contact after_sales@nreal.ai for further help.

5

thank you so much
thanks