My NReal air after plugging it in works for a few seconds then flickers and then goes blank. This is both when connected to Sony Xperia 1 III phone or to PC
As I say its brand new and I am using supplied cable
Any advice?
My NReal air after plugging it in works for a few seconds then flickers and then goes blank. This is both when connected to Sony Xperia 1 III phone or to PC
As I say its brand new and I am using supplied cable
Any advice?
Hi, please check if the cable is connected in the right direction.
hi yes it is, angled end into the glasses
Thanks for confirming, if so, please contact after_sales@nreal.ai for further check. And please provide pics or videos to show the current issue. Thanks in advance.