Unable to Use Wired USB-C Connection with BEAM for XREAL AIR

I have tried using my beam to connect my nintendo switch, Macbook and it isnt working with a wired connection. I have used a USB-C cable that works just fine while connecting my Laptop to LG monitor so i know that it works for display. I have also checked to make sure i am using it in the right port on my beam. In addition i have restored software on the BEAM and its still not working. When i connect the devices it shows me that the battery is charging and also there is a light that basically shows thats its loading on the beam but no connection! please help

Sometimes it is not the cable, it is the input port, the port has to have the transmission capacity, not all devices have that capacity, for example my redminite 10pro cannot Transmitting so that it does not work directly to the phone or to the beam