Viture is bringing out the Pro Neckband for handtracking, where is ours for the Ultras? Even now on the website, it says what it said 3 months ago when I bought these for my wife - hand tracking, nowhere has it stated or been corrected that hand tracking was removed or disabled. I can’t return these, the Ultras get used once in a while, I feel lied to and by reading comments here and there, I’m seeing more and more people feeling tricked/lied to. I only purchased these because of the handtracking part.
WHERE IS OUR HAND TRACKING?
Exactly. I decided on the Ultra for its hand tracking feature, but as soon I received them a few months ago it had already been removed. I’ve contacted the company relating my displeasure and their less than straight forward practices.
The last response yesterday from support, they apologized again, but she did not give me any timetable as to when it would be restored. Now they’ve announced another new product release, but how about supporting the products that are already out there.
A class action may be in order here for their less than honest business practices.
I’m ready!!!