VR App Developed Using Unity Randomly Does Not Open

Hi community!

I have developed a VR app using Unity. It uses NRRGBCamTexture and sometimes, the app simply does not open. You click on it, the screen goes black, you can hear the fan of the computing unit spinning, but nothing happens.

Using logcat, I think I have identified the issue, but I do not know how to fix it. The following error appears when the app does not launch correctly:

Any ideas?

Louis

Hi developer, if it is possible to send us the whole log file which is created by logcat? Is yes, please send it to developer@nreal.ai
Thanks in advance.