Does anyone encounter wifi issue after the latest update ?
Could not reconnect the beam device on my wifi router (previous release was working without trouble)
System version : EVA-202311292009-345
Launcher version : 974
Tried to reset the beam but nothing change, it only works with my phone hotspot wifi
My router wifi has 2 channels : 2.4G and 5G (tried on both, it doesn’t works). Encryption with WPA2/WPA3 mixed
Tried to restart router + beam device : same trouble
Apologies for the inconvenience. We have taken note of the issue and will resolve it as soon as possible. Thank you for providing us with detailed information.
Same problems here, can’t longer connect the Beam. Tryed 3 different WLAN Routers, no chance to connect, it sucks.
Please try to change the security level of your router to WAP 2 (not mixed WAP 2 and WAP 3). Then the issue can be solved temporarily.
WPA2 only doesn’t work, a Router Hotspot without Password works,
We will release a fixed version today, please connect the Hotspot and update your current system.
Update done and now trouble is fixed ! Thanks for your great support !
Just purchased the glasses and the beam for Christmas. Turn on and connected to WiFi. The system updated firmware and now I can’t connect to WIFI. It says searching for available networks but nothing shows up in the search. I have two WiFi sources for my home and everything else on the networks are working and connected.
Launcher 1054. Still having issues with WPA2/WPA3